The Risk Intelligence organization at Signifyd is responsible for proactively detecting and continuously monitoring fraud activities to mitigate immediate financial losses and protect portfolio health. This team partners closely with Data Science to improve machine learning (ML) model performance by providing continuous feedback on model outputs and identifying areas for enhancement using real-world fraud patterns and merchant feedback. We enhance detection mechanisms to reduce friction for merchants and their customers while driving revenue. We build trust through responsiveness and expertise, fostering stronger merchant relationships. We demonstrate the value of fraud prevention solutions in driving revenue growth and reducing losses.

As the Sr. Risk Analyst, you will join a team of talented and dedicated fraud experts who play a pivotal role in fighting fraud, helping our customers succeed and that sit at the intersection of all of Signifyd's data, technology, processes, and business contracts. Your work will make a big impact in advancing payment risk decisioning to the next level. The right candidate is an experienced fraud fighter with a love for learning, problem solving, and not afraid of a challenge. They enjoy being part of a close knit team and working on multiple projects simultaneously without compromising quality.

Our work involves quantifying and controlling the risks introduced by bad actors, turning unpredictability into manageable outcomes.

Here’s more of what you will get to do:

Risk Analysis & Solutioning: Conduct proactive risk analysis on large datasets to identify and extrapolate fraud trends, proposing refined and effective solutions.
Fraud Strategy Development: Identify fraud trends, document findings, communicate insights, and lead the development and implementation of new fraud prevention strategies.
Operational Improvement: Support Risk Operations through identifying and implementing process and tool improvements.
Merchant Engagement: Lead fraud and tool insights conversations with potential and existing merchants to assist internal teams.
Machine Learning Collaboration: Identify ideas for new Machine Learning features or rules, collaborating closely with other teams to improve model performance.
Actionable Insights & Reporting: Translate analysis into actionable insights for fraud mitigation initiatives, ad-hoc reports, and presentations.
Project & Ad-Hoc Support: Assist in special projects and ad-hoc assignments as requested.
Relationship Management: Build lasting relationships across internal teams and with our external partners, fostering a collaborative environment.
Ownership: Expected to take ownership of your tasks and work independently to achieve objectives within a remote environment

Required skills that will allow you to thrive in this role:

5+ years experience in e-commerce, payments or risk-related industry with either traditional and non-traditional payment methods.
Strong understanding of ecommerce payments landscape
Strong analytical skills and an understanding of how to utilize data to target improvements and solve problems
Experience with database language (e.g., SQL) as well as BI and reporting tools (Looker, Tableau, Splunk, etc.)
Strong critical thinking skills with advanced judgment capability
Ability to manage multiple assignments while working independently
Strong communication skills with internal and external stakeholders
Flexibility to work weekends and holidays

Desirable Skills:

Experience in large scale data analysis, tools, and processes. (e.g. Python, R)
Experience with translating fraud trends into rule logic and/or feature suggestions

#LI-Remote

Benefits in our US offices:

Discretionary Time Off Policy (Unlimited!)
401K Match
Stock Options
Annual Performance Bonus or Commissions
Paid Parental Leave (12 weeks)
On-Demand Therapy for all employees & their dependents
Dedicated learning budget through Learnerbly
Health Insurance
Dental Insurance
Vision Insurance
Flexible Spending Account (FSA)
Short Term and Long Term Disability Insurance
Life Insurance
Company Social Events
Signifyd Swag

We want to provide an inclusive interview experience for all, including people with disabilities. We are happy to provide reasonable accommodations to candidates in need of individualized support during the hiring process.

Signifyd provides a base salary, bonus, equity and benefits to all its employees. Our posted job may span more than one career level, and offered level and salary will be determined by the applicant’s specific experience, knowledge, skills, abilities, and location, as well as internal equity and alignment with market data.

USA Base Salary Pay Range

$85,000—$105,000 USD

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Senior Risk Analyst

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CALIFORNIA • MARYLAND • UTAH