We are seeking a highly skilled and experienced Lead Risk Analyst. The ideal candidate will possess expert-level fraud domain knowledge, demonstrate the ability to lead projects, and effectively mentor and coach others in fraud prevention strategies. As a developing leader, you will play a key role in driving fraud mitigation initiatives, collaborating across teams, and influencing company-wide fraud prevention efforts.
Key Responsibilities:
- Lead and oversee fraud prevention projects, ensuring successful implementation and measurable impact on loss reduction.
- Act as a trusted fraud expert and advisor, providing guidance on fraud mitigation strategies tailored to various merchant verticals.
- Collaborate with cross-functional teams to communicate and enforce fraud-related policies and procedures, ensuring company-wide adoption and adherence.
- Prioritize and manage competing fraud events, working swiftly and independently to remediate issues while anticipating future fraud trends.
- Develop and enhance systematic loss investigation frameworks to be used across the team.
- Leverage advanced analytical skills to solve complex fraud-related problems, using data-driven insights and logical reasoning to propose effective solutions.
- Facilitate clear communication within the team and across departments, identifying communication gaps, and implementing solutions to improve collaboration.
- Build strong relationships with stakeholders across various functions, ensuring effective teamwork and a positive impact on all projects.
- Mentor and coach team members in fraud prevention best practices, fostering growth and development within the team.
- Actively identify areas for operational improvement and drive initiatives to increase efficiency and effectiveness within the fraud prevention function.
- Uphold and promote the company’s core values, educating others on their importance and ensuring they are integrated into daily operations.
Key Skills and Attributes:
- Proven leadership capabilities with the ability to delegate tasks, manage projects, and guide others towards successful outcomes.
- Prior experience in airline/travel/events space desirable
- Proven/demonstrable experience with database language (e.g., SQL) as well as BI and reporting tools (Looker, Tableau, Splunk, etc.)
- Strong tactical decision-making skills in fraud prevention, demonstrating the ability to prioritize and resolve issues independently.
- Advanced analytical thinking and the ability to create structured frameworks for fraud investigations.
- Exceptional communication and collaboration skills, fostering teamwork and facilitating discussions across the organization.
- Deep domain knowledge in fraud prevention, transaction lifecycle, and industry best practices.
- Expert knowledge of fraud prevention tools and procedures, with the ability to train and coach others in their use.
- Commitment to personal and team growth, actively identifying and implementing development opportunities.
Expected Impact:
- Drive fraud mitigation initiatives to significantly reduce losses.
- Establish and communicate effective fraud prevention strategies, anticipating and curbing future fraud risks.
- Improve team performance and operational efficiency through effective leadership and collaboration.
This role offers an exciting opportunity to lead, mentor, and drive fraud prevention strategies within a dynamic and fast-paced environment. If you are passionate about fighting fraud and have a proven track record in the domain, we encourage you to apply!