At Signifyd, we’re on a mission to revolutionize the ecommerce experience by providing cutting-edge fraud protection solutions that empower businesses to thrive in the digital age. We are seeking a Partner Manager to join our Partnerships team, reporting to the Director of North American Partnerships. You will have primary responsibility for maintaining, developing, and building new relationships with Ecommerce Agencies and System Integrators, primarily within the New York and East Coast market.

You will be at the forefront of our partner engagement efforts, leveraging your expertise to nurture existing relationships and develop new ones with our agency partners and solutions integrators. You will achieve success by working closely with the greater Partnerships Team, as well as the Sales, Marketing, Product Marketing, Content Marketing and Event Marketing teams to drive activities and outcomes that support Signifyd’s thriving partner ecosystem and drive. Your goal is to drive quality referrals to the sales team, support partner deal progression efforts, and expand Signifyd’s presence and awareness with our partners.

If you are passionate about creating compelling partnership strategies and driving exceptional outcomes, we would love to hear from you. Join us in shaping the future of ecommerce!

Key Responsibilities

Develop and expand relationships with influential staff at the world’s best ecommerce agencies and systems integrators, interacting with Signifyd’s Tier I and Tier II agencies.
Use indirect influence to educate agency partners on Signifyd’s value proposition by telling compelling stories about why Signifyd is a solution they should recommend to merchants, leading to an increase in quality referrals from our partners.
Create and execute compelling partner campaigns that drive ongoing engagement from agency partners
Independently coordinate event sponsorship activities and logistics with partners, including in person attendance when needed
Support the greater partnerships team in ongoing relationship maintenance and growth, sharing best practices and documentation
Define, prioritize, and drive partner growth and development through intra- and cross-department coordination with CS, Sales, Marketing, and other teams.
Drive partner engagement on partner management platform by maintaining the portal and refreshing content
Ensure timely and effective execution to hit revenue targets and objectives
Partner closely with sales to support deal progression as needed and be highly responsive and collaborative to internal and external requests that help progress deals and partner relationships.
Adhere to all company policies, procedures, and company values

Required Qualifications

2-4 years of customer-facing experience, ideally in a B2B setting; partner marketing experience a plus
One or more years experience working with Ecommerce agencies is highly preferred
Experience and comfort with creative thinking to develop new, effective, ROI-driving partner activities
Strong relationship building skills; comfortable presenting to groups of 10-25+ people virtually or in person
Willingness to own and manage a pipeline of leads and coordinate with sales to assist on deal progression
Strong organizational skills and ability to self-manage; can drive multiple-stakeowner projects from start to finish
Ability to work effectively with a variety of colleagues across multiple functions and geographies
Strong attention to detail and work ethic
Experience with standard CRM, Project Management tools, G Suite (Google Docs/Slides/Sheets) and MS Office (Word, Excel).
Strong verbal and written communication skills, as well as the ability to work effectively across internal and external organizations
Must possess exceptional problem-solving, analytical, and research skills
Bachelor’s degree or equivalent experience
Ability to travel within the US and Canada approximately 25% of time

#LI-Remote

Benefits in our US offices:

Discretionary Time Off Policy (Unlimited!)
401K Match
Stock Options
Annual Performance Bonus or Commissions
Paid Parental Leave (12 weeks)
On-Demand Therapy for all employees & their dependents
Dedicated learning budget through Learnerbly
Health Insurance
Dental Insurance
Vision Insurance
Flexible Spending Account (FSA)
Short Term and Long Term Disability Insurance
Life Insurance
Company Social Events
Signifyd Swag

We want to provide an inclusive interview experience for all, including people with disabilities. We are happy to provide reasonable accommodations to candidates in need of individualized support during the hiring process.

Signifyd provides a base salary, bonus, equity and benefits to all its employees. Our posted job may span more than one career level, and offered level and salary will be determined by the applicant’s specific experience, knowledge, skills, and abilities, as well as internal equity and alignment with market data.

USA Base Salary Pay Range

$75,000—$95,000 USD

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Partner Manager

CALIFORNIA • MARYLAND • UTAH