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Senior Pre-Sales Solution Architect - Singapore
Dragos
IT, Sales & Business Development
Singapore · Sterling, VA, USA · Remote
Posted on Wednesday, September 4, 2024
Dragos is on a relentless mission to defend industrial organizations that provide us with the necessities of modern civilization; running water, functioning electricity, and safe industrial working environments. As the market leader in ICS/OT Cybersecurity, we are dedicated to arming our customers with best-in-class technology, threat intelligence, and services to protect their systems as effectively and efficiently as possible. We’re a remote-first culture with operations in North America, Europe, the Middle East, and APAC. We’re looking for mission-oriented teammates who embody our core values of authenticity, transparency, trust, and mission. Are you ready to make a difference? Come join a mission that can save the world!
About the role:
In this position, you will be a key player on a newly formed Sales team in Singapore and have a direct impact on our success in the APAC region. Your expertise in pre-sales engagement, solution design, product demonstration, and proof of concept execution will drive our sales advancement. In collaboration with the Account Management Team, you will ensure that our offerings align to customer objectives, thereby securing closed deals and long-term business relationships. This role offers an exciting opportunity to work for the Global Leader in a fast-growing ICS/OT security market.
Location: This is a work-from-home role for candidates living in Singapore.
Responsibilities
- Understand Customer Needs: Engage in pre- and post-sales processes to grasp customer requirements, technical goals, and their operating environment.
- Consult and Recommend: Provide consultative recommendations to our clients, ensuring they are fully aware of our offerings and best practices.
- Customized Demonstrations: Conduct tailored product demonstrations to showcase how our solutions meet customers' specific needs.
- Support at Events: Assist at trade shows and conferences to support our sales efforts.
- Solution Design: Collaborate with sales to select and design the right solutions that align with customer objectives.
- Deployment and Support: Execute proof-of-concept deployments, manage them, and troubleshoot any issues.
- Handle Queries: Respond to inbound queries related to our products and services, including requests for information, proposals, and statements of work.
Qualifications
- Must currently reside in Singapore and have full work eligibility
- At least 3 years of experience in a pre-sales or consultative role.
- At least 5 years of experience in cybersecurity.
- Familiarity with the ICS/OT discipline (e.g., protocols, DCS, SCADA, etc.).
- Networking experience: TCP/IP, OSI model, & Purdue model.
- Experience with Linux CLI, Wireshark/Tshark
- Experience with Elastic, Logstash, and Kibana
- Experience with Amazon AWS and virtualization solutions such as VMWare and Hyper-V.
- Basic scripting skills in languages such as python, lua, etc.
- Strong skills in presentation, relationship building, and negotiation.
- Willingness to travel regularly
About Dragos
Dragos is an Equal Opportunity Employer and considers applicants for employment without regard to race, color, religion, sex, orientation, national origin, age, disability, genetics, or any other basis forbidden under federal, state, or local laws. All new hires must pass a background check as a condition of employment.
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